A business telephone system is much more than just phones for staff to make and receive calls. With the right attributes and services to enhance customer experience, the system can increase efficiency, productivity and even business performance.
We have years of experience identifying business requirements and creating bespoke but cost-effective solutions. Our expert team will work with you to understand what you want to achieve and advise you on the options available to ensure you get a phone system that will deliver real value to your business.
We regularly review our products and customer feedback, and our proactive ‘keeping in touch’ initiative means we contact you at agreed intervals to ensure you remain satisfied.
We have compiled a few of the most important questions you should consider when researching business phone systems.
How many phone lines will I need?
You won’t necessarily need a phone line for each team member unless you think they will be on calls at the same time. Understanding your usage and the working patterns of your team will give you a clear idea of how many lines you’ll require.
Do I need to sign a maintenance contract when buying a business phone system?
The short answer is no, but we can advise you on the packages we offer and the benefits you’ll experience from a support agreement with monthly fixed fees.
If a maintenance plan isn’t suitable for you, we offer a flexible, ‘pay as you go’ approach without a contract.
Whichever option you choose, we’re always available for emergency support to minimise any disruption to your business.
What phone system support can you provide?
If you choose one of our maintenance plans, we will monitor your phone system to identify and resolve any potential issues that could affect your service.
With secure access to your system, we will be able to solve most problems remotely without needing to visit your premises.
What cabling requirements will there be?
Cabling requirements depend on your individual situation. We will work with you to assess your needs; reviewing your existing infrastructure to determine what the optimum solution would be for you. If you need any cabling upgrades, our site team will take you through every step and work with you to get the job done with minimal disruption.
Why choose Triton Telecom?
With over 30 years’ experience, and one of the highest customer satisfaction ratings in the industry, you can be assured that even the most unique businesses get the value of our expertise. If you have questions, or you’re considering a new or updated phone system, you can Contact Us here or call the team on 0800 849 8030